Jililve FAQ — all your
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No. Under jililve's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be suspended and any remaining balance may be forfeited.

On the login page, Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify with the OTP and set a new password.

Mobile OTP verification is instant. For larger withdrawals, identity verification (KYC) may be required, which is typically completed within 1–24 hours.

To close your account, email us at support@jililve.app. Make sure to withdraw your balance before requesting closure. Responsible Gaming Policy Read — you can also take advantage of a temporary break.

You can deposit at jililve easily via Mobile Pay or Nagad — the most popular mobile banking services in Bangladesh. Transactions are fast and secure.

The minimum deposit amount is ৳200 BDT, which is enough to start betting. A welcome bonus is available on your first deposit.

Standard withdrawal requests are processed within 1–24 hours. For Mobile Pay or Nagad, funds typically arrive within 30 minutes to a few hours. Larger amounts that require verification may take a bit longer.

First, wait 15–30 minutes — minor delays can happen. If the balance still hasn't updated, contact us at support@jililve.app with your Mobile Pay or Nagad transaction ID and we'll sort it out promptly.

While a bonus is active, the bonus portion cannot be withdrawn until the wagering requirements are met. However, your actual deposit funds can be withdrawn at any time. View full bonus terms and conditions.

Once you make your first deposit after registering, the welcome bonus is automatically credited to your account. To view the full terms, Bonus page view here.

Find the latest promotion codes Latest Promotions page. Enter the code in the designated field during registration or deposit, and the bonus will be added automatically.

Yes, every bonus has an expiry period — typically 7 to 30 days. If the wagering requirements are not completed before it expires, the bonus will be forfeited. You can check your bonus expiry date on the dashboard.

Reload bonuses are awarded on every deposit or on specific days. Log in and go to the "Promotions" tab to see active reload offers. To check the eligibility conditions, Promotions Page view here.

You can bet on cricket, football, tennis, badminton, kabaddi, and 30+ other sports. All major tournaments are covered — IPL, BPL, Premier League, Champions Trophy, and more. Watch sports events live.

Live betting means placing bets on a match in real time as it unfolds. Odds update every second. Log in, go to the "Live" tab, pick your match, enter your stake in the bet slip, and confirm.

Odds are a number that indicates how much you can win. For example, odds of 2.50 mean that a ৳100 BDT bet would return ৳250 BDT if you win (a profit of ৳150 BDT). On the match odds page View details.

If a match is cancelled or an event is changed, your full stake is automatically refunded to your account. The balance is usually updated within 24 hours.

The official jililve Android APK is available directly from our Download page from our site. It is not available on the Google Play Store — only download from our official site. Avoid third-party sources.

Go to your phone's Settings → Security or Privacy and enable "Unknown Sources" or "Install unknown apps". Then tap the downloaded APK file again and the installation will proceed.

Yes, you can log in to both the app and the website using the same username and password. Your balance, betting history, and bonuses remain the same across both.

When a new update is available, you'll get a notification when you open the app. Alternatively, Download page Download the latest APK from the download page and install it — you can install it over the existing app without losing any data.

Loyalty points are earned with every bet you place. As your points grow, so does your VIP level — from Bronze through Silver, Gold, and Platinum. Higher tiers unlock bigger bonuses, cashback, and dedicated support. View VIP details.

Yes. Once you accumulate a certain number of points, they can be converted into betting credits. The conversion rate varies by VIP level — higher tiers receive a better rate.

Your tier may drop if your account is inactive for an extended period or if you don't meet the required monthly betting amount. Keep betting regularly to maintain your level.

Yes. jililve uses SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. To learn more, Privacy Policy read more.

Change your password immediately and notify us at support@jililve.app. Our team will temporarily lock the account and investigate. If you notice any suspicious transactions, report those as well.

Absolutely. We take responsible gaming seriously. You can set deposit limits, self-exclude, or take a break at any time. For more details, Responsible Gaming Policy Check it out. Remember — betting is for entertainment, not addiction.