jililve Terms & Conditions – Your Rights & Responsibilities

1 General Terms

These terms and conditions ("Terms") form a legal agreement between the jililve platform and its users. jililve is an internationally licensed online Sports Betting and gaming platform serving users in Bangladesh and other countries.

By accessing jililve through our website, mobile app, or any other channel, you automatically agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the platform.

Scope of Application

These terms apply to all services on jililve, including Sports Betting, Live Casino, slots, fishing games, virtual sports, and all other gaming activities.

2 Account Registration

Eligibility Requirements

• To create an account on jililve, you must be at least 18 years must be of age.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each individual may register only one account.
• Account registration is not permitted from countries where online betting is completely prohibited.

Identity Verification (KYC)

Jililve reserves the right to verify a user's identity at any time. This may include requesting a copy of a national ID, passport, or driving licence. Withdrawals may be temporarily put on hold until KYC verification is complete.

Account Security

Keep your login credentials (email, password, OTP) strictly confidential. You are responsible for all activity carried out through your account. If you suspect any unauthorized access, notify our support team immediately.

3 Deposits & Payments

To make a deposit on jililve, log in to your account and go to the Payment section. We currently support the following payment methods:

Important Restrictions

• Deposits must be made from an account or number registered in your own name.
• Deposits made through a third party are strictly prohibited.
• Suspicious or irregular deposits may be held and not credited to your account.
• Compliance with anti-money laundering laws is mandatory.

4 Withdrawal Rules

Withdrawing funds from jililve is simple and transparent. Withdrawal requests are typically processed within 24 hours.

Withdrawal Terms

• Minimum Withdrawal Amount ৳500।
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• If there is an active dispute on your account at the time of withdrawal, the process will be put on hold.

5 Bonuses & Promotions

Jililve regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms

• The wagering requirement for the welcome bonus is typically 10x to 30x the combined deposit and bonus amount.
• Wagering requirements must be completed within 30 days of receiving the bonus, or the bonus will be forfeited.
• The same person, household, device, or IP address may not claim a bonus more than once.
• If bonus abuse is suspected, jililve reserves the right to cancel the bonus and investigate the account.
• Some bonuses are only valid for specific games or sports — see the bonus page for details.

Referral Bonus

Both parties receive a bonus when you refer a friend. However, the referred user must make at least one deposit and place a bet. Any fake referrals or self-referrals using multiple accounts will result in all bonuses being forfeited.

6 Betting Rules

Before placing bets on jililve, please read the rules below carefully. These rules apply to all Sports Betting and gaming activities on the platform.

Bet Acceptance & Cancellation Policy

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• All bets must be placed before the designated cutoff time prior to the match.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• Jililve reserves the right to void bets placed at clearly incorrect odds.

Live Betting

Odds in live betting can change at any moment. The odds displayed at the time of bet confirmation are final. Network issues may cause delays in bet processing, but the time recorded on the server will be treated as the official time.

Casino Games

All casino games use certified RNG (Random Number Generator) technology. Every result is entirely random and unbiased, with no external influence on game outcomes.

7 Prohibited Activities

The following activities are strictly prohibited on jililve:

• Creating multiple accounts or using another person's account.
• Exploiting the bonus system for unfair advantage ("bonus abuse").
• Placing bets using software, bots, or any automated methods.
• Match fixing or any attempt to influence the outcome of an event.
• Using jililve for money laundering or any form of illegal financial activity.
• Fraud or harassment directed at other users.
• Probing or exploiting security vulnerabilities on the platform.
• Opening or operating an account using false identity information.

8 Account Closure & Suspension

At the user's request

You may close your jililve account at any time by contacting the support team. Please withdraw all remaining balance before closing your account.

At jililve's discretion

Jililve may temporarily or permanently suspend an account under the following circumstances:

• If the Terms & Conditions are violated.
• If evidence of fraud or deceptive activity is found.
• If false information is provided during KYC verification.
• If a security investigation is required.
• Due to legal obligations.

Self-Exclusion

As part of our responsible gaming policy, you can pause your account for a set period at any time. For more details, visit our Responsible Play View page.

9 Responsible Gaming

Jililve believes gaming is a form of entertainment. That's why we follow responsible gaming principles and encourage all users to do the same.

• Never bet beyond your budget.
• Do not treat gaming as a source of income.
• Avoid chasing losses by placing larger bets to recover lost funds.
• Take regular breaks.

10 Privacy & Data Protection

Protecting your personal data is our top priority. We never sell your information to third parties. Your data is used solely to provide our services, ensure security, and meet legal obligations.

For more details, visit our Privacy Policy Read the page.

11 Dispute Resolution

For any dispute or complaint, please follow the steps below:

1. Step 1: Reach out to our support team via live chat or email. Most issues are resolved at this stage.
2. Step 2: If your support ticket is unresolved, escalate it to the management level.
3. Step Three: If the issue remains unresolved, it will be escalated to an international gaming arbitration body for settlement.

All complaints must be filed within 30 days of the incident. Claims submitted after this period may not be accepted.

12 Changes to Terms

Jililve reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.